United Airlines, halted its flights for almost two hours on Wednesday due to a computer problem. Apparently there was an issue with a router which messed up the seat reservation system.
It is the second time within a month that United Airlines had to halt its flights because of a computer problem. Due to the current problem the airline had to cancel sixty-one flights and delay almost 1100 flights.
United blamed network connectivity issue for the cancelation and delays. Domestic flights and those covered by United Express partners were halted. The United Express flights were restored at 8:30 am but were halted again at 9:00 am. The domestic flights were reinstated at 9:50 am.
The passengers suffered a lot when United Airlines flights halted. Among the cancelled flights fifty-seven were United flights while four were United Express flights. Despite normal functioning being restored by United, passengers still complained about problems. A passenger and his fiancé could not get their online boarding passes till 3 pm. Another passenger, who travels a lot by air, also complained that problems often occur with the United Airline flights.
New York Stock Exchange also shut down for few hours today. This created a panic of cyber-attack. But both companies ensured that it was due to an internal technical problem rather than an external security threat. The problem at United was apparently due to network router. But such problems can take a long time to be examined. Until the process is completed nothing can be surely said about what actually caused the problem.
A few weeks ago a Polish government airline also halted its flights when hackers attacked the computer system of the airline. But the airline hasn’t revealed who is responsible behind the attack. Chief executive of the airline said that it used similar network as other international airlines. He also stated that all airlines are facing similar threat. Last month the United Airline halted over one fifty flights because the digital flight plans could not be accessed by the pilots.
Jeff Smisek, chief executive of United Airlines that the computer problem had created delays and caused cancellation of flights. The computer technicians resolved the problem in ninety minutes. He said that their might be a persisting flight delays but they are doing their best to minimize it.